Gilbert De Leon Open to Opportunities

Hello, I'm

Gilbert De Leon

Cloud & Network Engineer |

10+ years building resilient cloud infrastructure & enterprise networks.
Currently at Microsoft — Azure Networking & AI.

$200M+ Network Project Led
$1M+/yr Cost Reduction
300+ Sites Deployed
3x Hackathon Winner
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About Me

Cloud and Network Engineer with 10+ years of experience in cloud engineering, networking, Python development, and AI technologies.

I bring expertise across Azure, AWS, GCP, Kubernetes, Docker, Terraform, and enterprise networking protocols including BGP, OSPF, and SD-WAN. Currently at Microsoft as an Azure Tech Support Engineer SE, I specialize in complex hybrid cloud networking solutions for Fortune 500 clients.

My career has taken me from Cisco TAC to global-scale network engineering at Schlumberger, nationwide infrastructure projects at Telefonica, and now cutting-edge cloud + AI work at Microsoft. I'm a 3x Microsoft Global Hackathon winner and passionate about leveraging AI to transform operations.

Seattle, WA
Microsoft
English & Spanish
B.Eng. Electronics & Telecom

Cloud Architecture

Azure, AWS, GCP — designing and deploying scalable cloud infrastructure with IaC.

Enterprise Networking

BGP, OSPF, SD-WAN, MPLS — engineering networks spanning 300+ global sites.

AI & Automation

LLMs, MCP servers, Python automation — building intelligent tools for operations.

Containers & DevOps

Docker, Kubernetes, Helm, CI/CD — containerizing and orchestrating services at scale.

Professional Experience

10+ years across 6 companies — from Cisco TAC to Microsoft Azure

Microsoft

Current
3 yrs 10 mos

Azure Tech Support Engineer SE

Jun 2024 – Present · Remote / Redmond, WA

Azure Networking Support Engineer

Jun 2022 – Jun 2024
  • 200% faster — Built custom AI agent with MCP servers to automate customer follow-ups and case documentation
  • 100% SLA — Consistently achieved SLA adherence resolving 40+ complex cases/month
  • 3x Winner — Microsoft Global Hackathon 2022, 2023, and 2024
  • Expert support for Azure hybrid cloud: Load Balancer, DNS, Traffic Manager, VPN, AKS
  • Subject Matter Expert (SME) for Azure Load Balancer — led performance testing and reliability enhancements
  • Managed Fortune 500 clients in banking & healthcare — proactive cloud network performance optimization
  • Developed Python and PowerShell automation scripts for diagnostics and case resolution
  • Kepner-Tregoe certified Problem Solver — structured analysis for escalated cases
  • Mentored new team members on Azure networking troubleshooting methodologies
  • Collaborated with Azure product teams to reproduce and document customer-impacting bugs
AzureKubernetesPythonAI/LLMsLoad BalancerDNSVPNPowerShellDevOps

Valid

1 yr 8 mos

Solutions Support Engineer

Sep 2021 – Jun 2022 · Bogota, Colombia (Remote)

Technical Engineer

Nov 2020 – Sep 2021
  • 300% increase — Drove eSIM adoption generating $500K/year revenue via Python projects on AWS
  • Supported AWS architecture and VPN connections for telecom eSIM authentication
  • Configured Zabbix monitoring for on-prem Linux servers and cloud systems
  • Managed SQL (Postgres, MySQL) and NoSQL (MongoDB) databases — HA and sync troubleshooting
  • Docker & Kubernetes for containerizing eSIM authentication services
  • Automated infrastructure with Terraform on AWS (EC2, RDS, SQS, SNS)
  • Coordinated with telecom providers across Latin America for eSIM integration
AWSPythonDockerKubernetesTerraformPostgreSQLMongoDBZabbix

Telefonica

1 yr 1 mo

Network Administrator Specialist (Contractor)

Nov 2019 – Nov 2020 · Bogota, Colombia
  • $200M+ project — Led nationwide schools network, optimizing BGP & SD-WAN across 150+ facilities
  • Installed and managed datacenter routers, switches, F5 load balancers, Checkpoint firewalls
  • Co-led Conexion Total project connecting 150+ schools with BGP/SD-WAN routing
  • Migrated network infrastructure to new datacenters and cloud environments
  • Personally installed network devices in datacenter racks — complete cabling infrastructure
  • Managed change control processes for datacenter migrations
BGPSD-WANF5CheckpointDatacenterCisco

Schlumberger

2 yrs 2 mos

Network Connectivity Engineer

Jan 2017 – Feb 2019 · Bogota, Colombia
  • $1M+/year saved — Designed BGP-based network for 300+ sites, improving connectivity by 64,935%
  • Migrated applications to Azure and GCP using Python and Terraform
  • Configured and supported 200+ Cisco routers and switches
  • Managed global BGP routing policies across multiple continents
  • Created Python scripts for automated network device configuration and bulk deployment
  • Handled MPLS and VPN connectivity between remote oil field sites and corporate datacenters
BGPAzureGCPPythonTerraformCiscoMPLSVPN

Parmac Inc.

11 mos

IT Specialist

Feb 2016 – Dec 2016 · Bogota, Colombia
  • Managed server migration from local servers to cloud platforms (AWS and Azure)
  • Handled network installations, configurations, and troubleshooting (Cisco switches, routers, firewalls)
  • IT consulting for SMBs transitioning to Azure cloud services
  • Configured and maintained Windows Server environments
AWSAzureCiscoWindows Server

Cisco

2 yrs 2 mos

Cisco TAC Support Engineer (Contractor)

Jan 2014 – Feb 2016 · Barranquilla, Colombia
  • Routing Protocols Team — assisted business-critical clients with BGP, EIGRP, VPN, multicast
  • Resolved complex routing protocol issues at Cisco TAC tier-2 escalation level
  • Technical support for Cisco industrial switching and enterprise routing portfolio
  • Developed troubleshooting runbooks for common routing protocol issues
BGPEIGRPOSPFVPNMulticastSD-WANCisco

Technical Skills

95%

Cloud & Azure

92%

Networking

88%

Containers

85%

Python

82%

AI / LLMs

90%

IaC / DevOps

Cloud Engineering10+ yrs
Enterprise Networking12 yrs
Python Development8 yrs
Containers & Kubernetes6 yrs
AI & Automation3 yrs

Cloud Platforms

Azure AWS GCP

Containerization

Docker Kubernetes Helm

AI

LLMs on Azure & Bare Metal Azure AI Services MCP Servers

Programming

Python Bash PowerShell Go (learning)

IaC & DevOps

Terraform Ansible Azure DevOps CloudFormation

Networking

BGP OSPF EIGRP DNS VPN SD-WAN TCP/IP F5 MPLS Multicast CGNAT Load Balancing Traffic Engineering

Monitoring

Zabbix Prometheus Grafana Azure Monitor

Operating Systems

Linux (Ubuntu, RedHat) Windows Server macOS

Databases

PostgreSQL MySQL MongoDB

Hardware

Cisco Routers/Switches Juniper Arista F5 Load Balancers Checkpoint Firewalls Datacenter Rack Installation

Methodologies

ITIL Scrum DevOps SRE Practices Change Management

Soft Skills

Fortune 500 Support Mentoring Technical Documentation Cross-team Collaboration

Certifications

Active
Microsoft Azure

Azure AI Engineer Associate

Microsoft

Apr 2025

Active
Microsoft Azure

Azure Administrator Associate (AZ-104)

Microsoft

Mar 2024

Active
Microsoft Azure

Azure Networking — Load Balancers Specialist

QA North America

Oct 2023

Active
Microsoft Azure

Azure Networking — Peering Service Specialist

QA North America

Oct 2022

Active
Microsoft

Microsoft Global Hackathon 2024

Microsoft

Sep 2024

Active
Microsoft

Microsoft Global Hackathon 2023

Microsoft

Aug 2023

Active
Microsoft

Microsoft Global Hackathon 2022

Microsoft

Aug 2022

Active
Microsoft

Kepner-Tregoe Problem Solver

Microsoft

May 2023

Active
Scrum

Scrum Master Professional (SMPC)

Certiprof

Mar 2020

Active
Scrum

Scrum Developer Professional (SDPC)

Certiprof

Apr 2020

Active
Scrum

Scrum Product Owner Professional (SPOPC)

Certiprof

Apr 2020

Active
ITIL

ITIL Foundations v3

EXIN

Dec 2015

Expired
AWS

AWS Solutions Architect – Associate

AWS

Jan 2020

Expired
Cisco

CCNP Routing & Switching

Cisco

Dec 2016

Expired
Cisco

CCNA

Cisco

Jun 2014

Expired
Cisco

CCIE Candidate

Cisco

Aug 2018

Expired
Cisco

Cisco Certified Specialist – Enterprise Advanced Infrastructure

Cisco

Nov 2016

Expired
Cisco

Cisco Certified Specialist – Enterprise Core

Cisco

Nov 2016

Key Achievements

$200M+
Led nationwide network project at Telefonica — BGP & SD-WAN across 150+ school facilities
$1M+/year
Reduced costs through BGP network redesign at Schlumberger spanning 300+ global sites
64,935%
Improved connectivity across 300+ sites with optimized BGP network architecture
300%
Drove eSIM adoption increase at Valid, generating $500K/year in new revenue
200%
Reduced case response time via custom AI agent automation at Microsoft
100%
SLA adherence — consistently resolving 40+ complex Azure cases per month

Education

Bachelor of Engineering

Electronics and Telecommunications Engineering

Autonoma del Caribe University, Colombia

2013

Bachelor's Degree (Partial)

Electronics Engineering

Universidad del Norte, Colombia

2007 – 2009

Why Work With Me

What I bring to your team from day one

01

Battle-Tested at Scale

I've designed networks spanning 300+ sites across continents, managed $200M+ infrastructure projects, and supported Fortune 500 clients in banking and healthcare. I don't just know the theory — I've done it at enterprise scale.

02

I Build What Doesn't Exist

When case resolution was too slow, I built a custom AI agent with MCP servers that cut response time by 200%. When 300+ sites needed connectivity, I designed a BGP architecture that saved $1M+/year. I find problems and engineer solutions.

03

Cloud + Network = Rare Combo

Most engineers know cloud or networking. I bring deep expertise in both — from BGP/OSPF routing policies to Kubernetes clusters to AI automation. This dual fluency is what makes me effective in hybrid environments.

04

Proven Innovation Track Record

3× Microsoft Global Hackathon winner. I'm not just maintaining systems — I'm actively pushing boundaries with AI, automation, and new tools. I bring that innovation mindset to every team I join.

Let's Talk

Whether it's a cloud architecture challenge, a networking puzzle, or an AI opportunity — I'd love to hear about it.

I'm currently open to Senior Cloud Engineer, Network Architect, and Platform Engineer roles — remote or hybrid in Seattle, WA.

Email

[email protected]

Phone

(754) 232-2013

LinkedIn

gilbert-deleon

GitHub

gil906